TERMS AND CONDITIONS OF USE

Please note use of the field is subject to written agreement that you accept these conditions of use. Any violation of these conditions will lead to removal of the field as a facility for your use.

Introductory Visit

All applicants for use of the field must arrange an introductory visit. Here we will outline the major conditions of use and you will be asked to sign the declaration section of these terms and conditions. Should you wish to hire the facility you will (without exception) need to sign this declaration as your agreement to comply with these terms and conditions.

At the introductory visit prospective customers must ensure the field is suitable and secure for their specific use (e.g fence height, fencing materials)

Pricing

Please refer to 'Prices' on the company web site for details of the current pricing.

Secure Paws Derby reserve the right to alter the pricing structure for use of the field without notice.

Payment

Payment is upfront via our online payment service.

Booking & Cancellations

Use of the field is strictly by appointment only (Please Contact Us to make a booking). Any breach of this condition will lead to your permitted use of the field being permanently revoked.

Bookings are non-transferable to other people and if not cancelled with a minimum of 24 hours notice payments will not be refunded. When making your booking you must give honest accurate details of the number of dogs, people and vehicles to be used in the booking. Any changes to these details before the booking takes place must be notified to Secure Paws Derby in advance.

Your booking time includes the time required for you to secure your dog(s) and return them to your vehicle. Customers must ensure that they vacate the car park no later than the end time of their booking. For this reason we recommend you allow 10 minutes to exit the field safely. Failure to ensure that other customers are not kept waiting to use the field may lead to the withdrawal of the facility for your use.

Bookings that are cancelled with 24 hours notice or more will be refunded via your nominated bank account by providing us with your bank details . Refunds will be made at the end of each week. To cover the costs of online booking and the administration of refunds, a cancellation fee of £1 will be applied for each cancellation. If you cannot attend your booking for whatever reason you may prefer to simply move the booking to an alternative date and time, please contact us if you wish to do this as this will avoid any cancellation fee being applied. Cancellations are not possible if they are attempted to be made with less than 24 hours notice, and payments will not be refunded.

Numbers of Cars People and Dogs

Use of the field is subject to a maximum of 2 vehicles being present in the designated car park for the duration of your booking. Other individuals may join you on your visit but please notify us so we can meet them on their first visit, as they will need to sign the declaration of agreement to the terms and conditions and agree to be bound by them.

Provided no more than 2 vehicles are present within the car park during your booking then you may include the previously agreed number of dogs for your booking. (Please see pricing for single, and group rates).

Car Parking

Customers of the field must only park their cars in the designated car park. Only 2 cars are to be present during the time of your visit. During the handover from one booking to another (approx 10 mins) more than 2 vehicles will be allowed.

Parking on the road in Ford Lane is strictly prohibited and if violated this will lead to the removal of the facility for your use. Parking is at your own risk and Secure Paws Derby accepts no liability for any loss or damages sustained in the use of the car park.

Withdrawal of Facility

Secure Paws Derby reserve the right to withdraw permission to use the facility at their discretion, for example on the basis of weather conditions, or where individuals have not complied with the conditions of use. Subject to the reason for the withdrawal of the facility, any advanced payment may be refunded. However Secure Paws Derby shall be under no liability for any other expenses incurred or loss sustained by the client as result of the use of the facility being withdrawn at our sole discretion.

Opening Times

For safety reasons the field will be open at specific times during the summer and winter seasons. (Please see opening times on the company website). Strictly no access to the field is allowed outside of these opening times.

Please note the last booking will be effective 1 hour before the applicable closing time.

Entering & Exiting the Field

The parking area is not fully fenced or secure and hence all owners must keep their dogs on lead at all times whilst in the car park. Once having gained access to the gated field and closed the gate behind you the field is secure and you may release your dog(s).

The gate, when not in use will be locked and customers will be provided with a means of unlocking the gate ahead of their appointment. Customers must ensure they lock the gate when exiting the field.

On exiting the field similarly you must ensure all dogs are on lead before opening the gate to the car park and placing the animals in your vehicle. Secure Paws Derby accepts no liability for any damage or loss sustained whilst customers are in the car park. Customers waiting to use the field with their booking must remain in their vehicle(s) whilst the car park is vacated by the previous customer.

Should you enter the field late within the time of your booking this will not alter the end time of your booking. You should ensure that you vacate the site on time so as not to cause any delay to others waiting to commence their booking. Dogs must not meet in the car park and kept in cars at all times until the previous customers have vacated.

Maintenance & Health & Safety

You will need to provide you own water and bowl as there is no mains water on site

There are 4 dedicated dog waste bins located on site to and customers must only use these for the disposal of dog waste.

The field is a countryside-based facility and as such although maintained by Secure Paws Derby there may be branches and stones, uneven ground, mud and leaves in the field.

There are no toilets on site.

There is currently no shelter or seating on site.

The field and fencing will be inspected daily to ensure it is healthy and secure but please notify us if you have any concerns.

Customers must pick up any faeces from your dog(s) and place them in the designated bins provided. (Please note the grass is used by a local farmer and dog waste is a very serious risk to pregnant livestock). Anyone found to disregard this condition may have their permission to use the field withdrawn.

You must not litter the field and you are responsible for disposing of your litter using the designated litter bin provided.

Owners must discourage their dog(s) from digging and any resultant holes from your dog(s) digging must be filled in prior to leaving the field.

Secure Paws Derby may get wet and muddy (especially in the winter months) so customers must ensure adequate and suitable footwear is worn at all times.

You must remove all of your personal Items on leaving the field as this could cause a choking hazard to other dogs, especially broken toys

Secure Paws Derby operates a strict no smoking, vaping or use of pipes policy on any of the premises. Anyone found violating this policy will have their permission to use the field withdrawn immediately and permanently.

Any Children under the care and/or control of a customer must be supervised at all times.

The customer shall not bring in to Secure Paws Derby any inflammables or explosive materials

The customer will not operate the release of any high-flying object.

At no time should any dog(s) be tethered to any structures on site, e.g. Fencing, Posts, Gates.

You must not climb on gates fencing or posts.

Dogs should not be left unattended at any time. You should accompany your dog(s) to ensure that you are aware of what they are doing, that they are safe and are complying with these terms and conditions.

In accordance with the law regarding 'Responsible Dog Ownership' you are entirely responsible for yours and your dog(s) safety whilst at Secure Paws Derby. The law states that you should be in control of your dog(s) at all times.

Right of Entry

Secure Paws Derby staff will be allowed access at any time onto the land to carry out inspections and only decisions made by Secure Paws Derby regarding safety and fitness of use, will be binding.

Secure Paws Derby reserve the right to refuse permission to or evict any persons from the premises.

Code of Ethics

Owners must ensure that all dogs using the field are up to date with their dog(s) respective flea, worming, and tick control.

Harsh handling of any dog(s) either verbal or physical is not allowed.

All dogs must wear their collars with an up to date tag and be micro-chipped.

If your dog(s) or any dog(s) (they) live with are showing any signs of ill health (coughing, diarrhoea, vomiting, general illness, lethargy etc) you will cancel any pending booking. This is to preserve the health of all dogs visiting the site as some may have weakened immune systems.

All dog(s) must be on a lead when not in the secure field area, specifically they must be on a lead when in the car park on entry and exit of the field.

All Dog Trainers must provide a copy of their Professional Indemnity and Public Liability Insurance prior to be granted permission to use the field facility. Similarly Dog Walkers must provide a copy of their Public Liability Insurance. Inability to provide a copy will mean that permission to use the field will be withheld. Insurances must be kept up to date and valid for the intended duration of use of the field.

Emergencies

Secure Paws Derby have the right to cancel any booking forthwith in the event that Secure Paws Derby is affected by an emergency / 'Act of God' at any time. Secure Paws Derby will refund any fees paid in these circumstances.

Marketing & Publication

Secure Paws Derby reserve the right to use any material including texts and images provided by you to us (in any format) or via our Facebook page for the purposes of marketing and promotion.

Personal Responsibilities

Secure Paws Derby and the land owner are not responsible and will not accept any liability for any loss, damage, injury or death howsoever and by whomsoever caused excepting that caused by the negligence or wilful misconduct of Secure Paws Derby or its employees, whether to property, dogs, or person(s) sustained whilst at Secure Paws Derby

Declarations

I agree to abide by these rules, terms and conditions, and accept that the use of these facilities is at my own risk and mine and my dogs behaviour and actions are my sole responsibility and no claim can be made against Secure Paws Derby or the landowner.

I accept that Secure Paws Derby will not be liable for any liability, losses, claims, actions, damages, costs, expenses or other liability incurred by the customer through hiring the use of the Secure Paws Derby field.

Declaration

I agree to be bound by the above conditions of use of the Secure Paws Derby Field by creating an account and booking a session I agree I have read and understood the terms.